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Frequently Asked Questions

Frequently Asked Questions
  1. Helium Music Manager seems to sort files incorrectly
  2. Other Languages For Helium Music Manager
  3. Using External Applications in Helium Music Manager
  4. How can I access data in Helium's database?
  5. What's the difference between Preference and Rating?
  6. How can I run Helium on limited user accounts in Windows XP?
  7. What do the different Release Types mean?
  8. How can I split up several albums merged into one Album?
  9. How can I move files from one album to another album?
  10. Cannot load BASSWMA.DLL
  11. Helium Music Manager does not start
  12. Which tag-frames are supported for which tags?
1. Helium Music Manager seems to sort files incorrectlyGo to top
Question
The Artist, Album or Title sorting does not work (or seems not to work) in the database view.

Answer
The sort order is probably being affected by the the tag contents of the additional sort order fields:

Album Sort Order
Artist Sort Order
Title Sort Order

These fields are used for sorting in several places within Helium Music Manager.

The track lists use all of these fields when you click on a column to sort the data. If the fields are empty, they will be sorted using the "master" field, for example if "Artist Sort Order" is empty, sorting will use the data stored in "Artist" instead.

In the Album Browser, Album Sort Order is used when you are in Album mode and Artist Sort Order is used in Artist Mode.
The only exception to this is when the files have "Album Artist" set. In this case, "album Artist" will be used to sort the list in the Album Browser (Artist Mode) in preference to the sort order or master field.

Example:

Artist: "The Rolling Stones"

1) Artist Sort Order field is empty:
=> sorting:
...
-The Beatles
-The Rolling Stones
-The X-Rays
...

2) Artist Sort Order field is set to the artist name without "the"
=> sorting:
....
-Robbie Williams
-The Rolling Stones
-Ronan Keating
...

Another Example is the sorting of files which start with a number:
e.g. "10cc" can be sorted as "Ten cc"

2. Other Languages For Helium Music ManagerGo to top
Question
Are there any other languages available and/or planned for Helium Music Manager?

Answer
Helium Music Manager is released with English, German, French and Italian language.

We are currently working on a Swedish language file.

If you are interested in helping us to translate Helium to your language, please feel free to contact us:

http://www.helium-music-manager.com/support.php

3. Using External Applications in Helium Music ManagerGo to top
Question
How can I use external applications in Helium Music Manager and what purpose do I use them for?

Answer
Using External applications lets you work with any other application from within Helium Music Manager.
The applications can be anything from other players, audio tools or to something as simple as Notepad.
Listed below are examples of useful applications (including descriptions) with instructions on how they can be invoked from within Helium Music Manager.

To configure your external application(s), open settings and select the "External Applications" node.

Add a new External application by pressing the "Add button", give it a name, identify the EXE file that should be started and fill in the parameters.

Important Note:
The Parameters
%files% and %wafiles% are designed to work with several files (not a single file), therefore they will not work as a doubleclick action from any of the tracklists.

QCD-Player

Delete playlist, add one or more files and play directly
%files%

Add one or more files to the playlist
/ADD %wafiles%

Foobar2000

Delete playlist, add one or more files and play directly
%files%

Add one or more files to the playlist
/ADD %files%

Delete playlist, and play directly (also doubleclick)
"%directory%\%filename%"

Add one file to the playlist (also doubleclick)
/ADD "%directory%\%filename%"

sending files to Foobar and create a new playlist
%files% /command:"Playlist/Create New Playlist"

Thanks To Lego

MP3Gain

Single Files, without correlations
/r /c %files%

Album Gaining
/a %files%

Single File (also doubleclick)
"%directory%\%filename%"

Goldwave

open this file
"%directory%\%filename%"

Audacity

open the file
"%directory%\%filename%"

Sonique Audio Player

Add one file to the playlist (also doubleclick)
-appendonly "%directory%\%filename%"

Add files to the playlist and play the first directly
-appendonly %files%

Play Song (also doubleclick)
"%directory%\%filename%"

MPCscan

Scan one or more MPC files
%files%

QuickPar

"QuickPar is a utility for creating Parity Volumes using the Reed Solomon algorithm.
Parity Volumes may be used to verify that a set of files have not been corrupted, or to reconstruct damaged files (providing that you have a sufficient quantity of Parity Volumes to match the missing or damaged files)"


Create a new PAR-volume with selected files
/create %files%

Transcoding of Audio Files with dbPowerAmp Music Converter
This set of three scripts enables you to invoke dBpowerAMP from Helium 2005's External Applications button to convert music files to:

* MP3 Lame
* OggVorbis CLI
* FLAC


Thanks to Henc

Test FLAC files

Target:
C:\Windows\system32\cmd.exe

Parameters:
/k "C:\Programs\FLAC\flac.exe -t %files%"

This assumes that you have downloaded and installed the FLAC windows implementation from http://flac.sourceforge.net/download.html
Now all you have to do (from within Helium) is to select your FLAC file( s ) from the Track list and then click 'FLAC Test' from External Apps pulldown :)

Thanks to Henc

4. How can I access data in Helium's database?Go to top
Question
I would like to be able to access the data in Helium's database to create my own reports/web interface etc. Is this possible?

Answer
Yes this is quite possible.
Helium uses a Microsoft Access database for its data storage.
You can easily access this database from Microsoft Access, scripts, homemade applications, internet applications etc.

5. What's the difference between Preference and Rating?Go to top
Question
What's the difference between Preference and Rating?

Answer
Preference and Rating are both custom tags.

Preference was originally created by MusicMatch JukeBox.
Preference contains 6 values;
Bad Taste,
Poor,
Fair,
Good,
Very Good,
Excellent

The content can also contain user specific data; you can therefore enter any text that you want in Preference.

The Rating field is a value based tag; which can have Rating values between 0 and 255 (Helium Music Manager uses constants for its ten different ratings).

If possible, Helium Music Manager will auto convert Preference to Rating.
Preference will be converted like this:

Excellent = 5
Very Good = 4
Good = 3
Fair = 2
Poor = 1
Bad Taste = 0.5

6. How can I run Helium on limited user accounts in Windows XP?Go to top
Question
How can I run Helium Music Manager on limited user accounts in Windows XP?

Answer
Start Windows Explorer and click the Tools | Folder Options menu.

On the view tab, scroll down to the bottom and unselect the "Use simple file sharing (recommended)" option.

Click OK.

Now browse to the folder where you have installed Helium Music Manager.

Right-click the "Intermedia Design" folder and select properties.

Select the Security tab.

Select Users and make sure that Full Control is selected.

7. What do the different Release Types mean?Go to top
Question
What do the different Release Types mean in Helium Music Manager?

Answer
There isn't a definitive answer to this question but although there are different opinions on this, the preferred meanings used by Helium Music Manager are:

Single/Maxi/EP:
Maxi CD/Single CD/EP (Mostly one (with or without remixes) or a few tracks only)

Album:
Normal album (eg. by one artist)

Bootleg:
Unreleased/Not officially released/Pirate mix/recording etc.

Anthology (Compilation):
"Best Of" from one single artists (not Various Artists albums)

Sampler:
Various Artists (V/A) albums. Often "Now! Dance, Absolute Music" etc.

Soundtrack:
Record from a movie ("The Lord Of The Rings", "Matrix" etc.)

Live Performance:
Recorded during live performance

Note
Alternate meanings for the following three entries are preferred by some users:

Anthology:
"Best Of" from one single artists (not Various Artists albums)

Sampler:
A sample from one Artist - maybe 2 or 3 tracks from a forthcoming Album

Compilation:
Various Artists (V/A) albums. Often "Now! Dance, Absolute Music" etc.

At the risk of stating the obvious, you should ensure that (whatever the definitions you use), they are consistent across you music collection!

8. How can I split up several albums merged into one Album?Go to top
Question
How can I split up several albums that have been merged into one Album in the Album browser?

Answer
In some rare cases, several albums with the same name can accidentally be combined into one album.

To solve this, select the combined album in the Album Browser.
Then select the tracks in the tracklist belonging to the the album which you would like to separate from the combined album.

After you have selected the tracks, rightclick and select "Send to | New Album".

Helium will now create a new album from the selected files.

9. How can I move files from one album to another album?Go to top
Question
How can I move files from one album to another album?

Answer
To move items from one album to another, select the tracks in the tracklist that you would like to move to an album.
Then, rightclick and select "Send To | Existing Album (move)".
Select the album you would like to move the tracks to from the dialog.

If you are working in the Album View, you can achieve the same functionallity by selecting the tracks in the tracklist and then drag 'n' drop them to the album which you want to move the tracks to.

10. Cannot load BASSWMA.DLLGo to top
Question
When I try to play a file I receive an error message telling me "unable to load BASSWMA.DLL".

Answer
For WMA replaying in Helium Music Manager you need to download and install the Windows Media Format modules.
These come with Windows Media Player version 9 or higher or can be installed separately.

You can download the WMFDist from the following URL:
http://www.un4seen.com/download.cgi?wmfdist.exe

11. Helium Music Manager does not startGo to top
We recommend a clean install of Helium, by cleaning the registry and folders. Please follow the instructions below:

1. Uninstall Helium Music Manager from Windows Add/Remove programs.

2. Remove any remaining folders (usually located in C:\Program Files\Intermedia Design).

3. Download, unzip and run the following registry file:

http://www.helium-music-manager.com/_products/remove_helium_settings.zip

4. Reboot your computer (THIS IS IMPORTANT!).

5. Download and install the latest Helium Music Manager version from here:

http://www.helium-music-manager.com/_products/helium_2006.zip

or log in to the User Area to download the latest beta (if available):

http://www.helium-music-manager.com/reg_login.php

6. Install Helium Music Manager.

7. Make sure that as few applications as possible are running in the background (please stop all programs running in the system-tray in the lower right of your screen).

8. Run Helium Music Manager.

If this does not help, you can try to follow the steps as described on the following web site:

http://www.macropool.com/en/download/repair_mdac.html

Important notes:

Some registry cleaning utilities removes essential registry keys for Helium Music Manager. If you are continuing to experience problems, please try to avoid using registry cleaning utilities to see if Helium Music Manager operates successfully.

If you are using a custom Window Manager such as Window Blinds, try to inactivate that temporarily and see if it helps. Some window themes may generate issues.

If you are still experiencing problems, please contact us through our web forms at:

http://helium-music-manager.com/support.php for trial users and:

http://helium-music-manager.com/reg_login.php for owners of Helium Music Manager.

12. Which tag-frames are supported for which tags?Go to top
To see which tag-frames that can be used with which tag formats, please click the link below:

Tag compatibility reference